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Engagement and Retention Specialist

  • DFW Rental Car Center - DFW International Airport; Dallas, Texas, United States of America
  • Human Resources
  • Full time
  • Added


Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

The HR Engagement and Retention Specialist Role is an opportunity to ignite your HR super powers to create an excellent employee experience at ABG that drives engagement and promotes retention!

The Impact you’ll make:

The HR Engagement and Retention Specialist will work to help establish ABG as the employer of choice by implementing employee engagement strategies; promoting the ABG culture, value and brand; and by creating an exceptional and inclusive employee experience. Under the guidance of the Human Resources Director and working closely with Operations Leadership, Talent Acquisition, and HRBPs, this role will be responsible for helping to develop and maintain programs, policies, and practices focused on retention, onboarding, orientation, and training.

What you’ll do:

  • Ensure retention and engagement strategies are locally put into practice efficiently and effectively

  • Assist operation teams with orientation and onboarding of new employees through the development and enhancement of tools and resources to facilitate the implementation of processes and procedures to improve the new hire experience

  • Conduct stay interviews with goal of enhancing employee retention strategies

  • Use employee survey data to assess engagement, enhance processes, and develop action plans

  • Assist operations management with conducting, tracking, and or evaluating training for associates

  • Organize virtual and in-person trainings and events to promote employee engagement and help employees feel connected

  • Support diversity, equity and inclusion initiatives especially as it relates to onboarding and retention

  • Responsible for tracking employee turnover and focusing on new hire retention at assigned locations

  • Conduct periodic pulse surveys and quickly aggregate data to help provide leading insights into potential turnover

  • Collaborate with Operations and HRBPs to look for creative ways to engage, recognize and communicate with the workforce

  • Partner with Operations, Talent Acquisition, and HRBPs to engage with new hires prior to Day 1 and to help coordinate the hand off of the new hire to the Operations Team

  • Performs similar or related duties as assigned or requested

What we’re looking for:

  • Bachelor’s degree required – Business, HR majors highly preferred

  • Entry level to 2 years of experience in HR, Talent Acquisition, operations or similar field

  • Personable and caring person, because relationship building is of utmost importance!

  • Good interpersonal skills including excellent written and verbal communication skills

  • Creativity in developing programs and methods

  • Have a level of empathy that demonstrates the ability to determine what is most important to their audience and work to deliver on expectations

  • Excellent time and task management skills

  • Good collaboration and team building skills, with ability to work with all levels and roles of an organization effectively

  • Passionate about people and have a strong belief in all employees ability and potential to succeed

  • Ability to adapt to changing priorities and deadlines

  • Attention to detail and ability to maintain confidentiality in HR matters is essential

  • Excellent analytical skills

  • Knowledge or experience with Workday is an asset

  • Proficient with Microsoft Suite of products

  • Familiar with various social media platforms and willingness to learn other platforms that can be used to engage with employees

Perks you’ll get:

  • Use of a new company vehicle which includes gas, insurance and maintenance

  • Access to Medical, Dental, Vision, Life and Disability insurance

  • Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses

  • 401(k) Retirement Plan with company matched contributions

  • Full training to learn the business and enhance professional skills

  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars

  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

  • Community involvement opportunities

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dfw AirportTexasUnited States of America


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How are we connecting you to more?

Whether it’s a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world’s leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs. Want to join us? Discover more of the moments that matter in a career with us.

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