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Customer Service

Reservation Agent fluent in Danish

  • Barcelona Contact Centre; Barcelona, Spain
  • Customer Service
  • Full time
  • Added


Avis Budget Group wants to become the best car rental company in the world, and you can help us by becoming our Reservation Agent in Barcelona . Here you will meet a young, international, and welcoming team, working together to provide the best possible experience for our customers.

To be successful in this role, you must have a proven ability to meet the following key performance areas:

  • Sales: increase and maximize business opportunities and identify and clarify customer needs to recommend the appropriate service or product for each situation.

  • Service: use acquired knowledge (skills and attitudes) to ensure customer satisfaction and provide friendly service to customers and respond to their inquiries in any situation.

We would be very pleased to offer you:

  • A full-time permanent position

  • Work from home 3 days per week possible

  • 22868.12 Euro gross per year plus monthly bonus programme

  • Salary increase & ticket restaurant after one year with the company

  • VIP District discounts & 40% discount on car rentals from day 1

  • Fun & healthy activities

  • Life insurance after 6 months

  • Excellent multicultural environment and location in Barcelona World Trade Centre

  • Global mobility opportunities

  • Excellent online induction and ongoing training and mentoring (paid from day 1)

We would love you to have:

  • Danish mother tongue

  • English fluent

  • Previous experience in customer service/sales valuable

Driven to be the best together!



Airport Ops

How are we connecting you to more?

Whether it’s a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world’s leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs. Want to join us? Discover more of the moments that matter in a career with us.

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