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Airport Ops

Customer Service / Sales Representative (Full-time))

  • Western Australia Perth Airport; Perth, Western Australia, Australia
  • Operations
  • Full time
  • Added

Description

We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Perth Airport.

  • Fulltime ongoing role
  • Full training provided to help you achieve your goals & reach your potential
  • Supportive, friendly, and caring culture
  • Large, stable global organisation
  • Opportunity to grown and move internally within our business

About the Role   

The role is the face of our brand! In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.  

What you’ll do  

  • Establishing customer car rental needs by actively listening 

  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer  

  • Communicate rental procedures and guidelines effectively 

  • Complete rental bookings in a timely, efficient and accurate manner 

  • Answering customer questions and inquiries  

What we’re looking for  

  • Applicants must have a full and valid driver’s licence 

  • This is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidays  

  • Ability to work in a fast paced environment while delivery exceptional customer service 

  • Previous experience within retail, hospitality, customer service or similar roles 

  • Ability to follow procedures and adhere to company guidelines and standards  

  • Comfortable learning and using various computer systems to accurately input rental information 

Benefits and Perks  

  • Hourly pay + loadings + commission incentives   

  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options 

  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more 

  • Employee discounts on car rental across Avis Budget Group 

  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing 

  • Full training provided to help you achieve your goals & reach your potential 

About Avis Budget Group  

We don't just rent cars. We're changing the way people move. Across our world-famous brands -  Avis, Budget, Zipcar, and Apex  - we're leading the way for the global mobility industry. 

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. 

PerthWestern AustraliaAustralia

R0164335

Airport Ops

How are we connecting you to more?

Whether it’s a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world’s leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs. Want to join us? Discover more of the moments that matter in a career with us.

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