Reservations Billing Associate

La description

Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

Responsible for all data entry/billing processes & reconciliation for the organization. Performs updates on the billing systems used to ensure accuracy and timely billing. Works with the organization’s Collections function to assist in resolving issues with past due accounts. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.
 

What you will do:

Ensures the timely and accurate processing of all data entry, reservation billing, reconciliation, licensee billing, and other billing and payment related transactions.

Tracks billing system updates that reflect changing rates, billing errors, specialized billing accounts, and other billing reports.

Monitors to ensure accuracy and timely processing for management of all data for all periodic billing and payment reports.

Works with the organization’s Collections to resolve past due payments on accounts.

Provides billing and payment support for special requests and projects.

Process documentation to support any incoming dispute items. Investigate and resolve incoming inquiries from agencies and sales. Accurately respond in a timely manner in accordance with each of the policies for all items. Defend each dispute or establish receivable for collections action. Responsible for all adjustments and credit card payments. Keep abreast of changing reservation billing rules and regulations.

Reconcile Reservation Billing Aging daily. Update daily Excel spreadsheets. Log into Amp, GSA Portal or necessary banking sites as needed. Ensure communication is daily & remains constant through the month with the agencies you are assigned.

Review open receivable report (1112) by month end. Prepare various addbill reports to track unpaid days for open receivables. Responsible for uncollected receivable balances and perform chargeback entries to locations as needed. Other month-end duties to manage all accounts to maintain payments are received within 60 days of closed rentals.

Responsible for maintaining a professional and courteous relationship with internal and external customers.

Equipment: PC, calculator, high Excel knowledge.

Money: Responsible for accounting entries debits/credits

Customer Contacts- Collection items / customer payments/LAC American Customers

What we are looking for:

• Equivalent Education Level Required: High School Dipolma.
• Experience Required: 5+ years customer service and accounting experience; strong bookkeeping/accounting skills, as well as good verbal and communication skills.
• Must have strong customer service skills. Must be PC literate (EXCEL)

  Perks you’ll get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coveragess
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

Who are we?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. 

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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