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Airport Ops

Customer Services & Rental Operations Consultant (Casual)

  • Gold Coast Apex Airport; Bilinga, Queensland, Australia
  • Operations
  • Part time
  • Added

La description

Working for our Apex Car Rentals brand based at the Gold Coast Airport in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.

  • Casual position available (3-4 days per week)

  • Entry level role with training provided

  • Supportive, friendly, and caring culture

  • Large, stable global organisation

  • Opportunity to grown and move internally within our business

About the Role   

As what we call a Rental Operations Agent, you will be involved in all aspects of our business!

In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles (interior, exterior and vacuuming) in the wash bay. 

What we’re looking for  

  • Applicants must have a full and valid driver’s license

  • This is a casual position that requires a minimum availability of 3-4 days per week during our operating hours which are Saturday - Wednesday 07:30am to 5pm and Thursday & Friday 07:30am - 6pm

  • Previous experience within retail, hospitality, customer service, sales or similar roles 

  • Ability to work in a fast paced environment while delivery exceptional customer service 

  • Ability to follow procedures and adhere to company guidelines and standards 

  • Comfortable learning and using various computer systems to accurately input rental information. 

Benefits and Perks  

  • $31.09 per hour (inclusive of casual loading) + incentives

  • Wellbeing programme incl. life insurance + discounted health insurance + superannuation options 

  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more. 

  • Employee discounts on car rental across Avis Budget Group 

  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing. 

  • Full training provided to help you achieve your goals & reach your potential. 

If you would like the opportunity to represent our Apex Car Rental brand and become a valued member of our amazing team then we want to hear from you! Please put an application forward today.

About Avis Budget Group  

We don't just rent cars. We're changing the way people move. Across our world-famous brands -  Avis, Budget, Zipcar, and Apex  - we're leading the way for the global mobility industry. 

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. 

BilingaQueenslandAustralia

R0163011

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