Collection Coordinator

La description

Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

The Collection Coordinator will be responsible for providing support to customer service calls from consumers, and corporate and travel account holders.

Responsibilities

• Handle incoming customer service calls from consumers, corporate, and travel account holders. Responds to written correspondence received through email or mail

• Research and process returned mail.    

• Process adjustments on disputed items

• Balance, Reconcile and Sort daily invoices

• Respond to third-party Collection agency queries

• Process credit card payments. 

• Additional clerical functions as needed.  

Requirements

• Excellent verbal communication skills.

• Solid PC skills including knowledge of MS Office (Word, Excel)

• Ability to handle multiple tasks. 

• Proven decision-making abilities strongly preferred.

• Excellent organizational skills; attention to detail.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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