

Job description
Join our dynamic Team as a Rental Operations Specialist at Avis Budget Group BSC in Budapest!
Are you an enthusiastic and driven individual with a passion for communication? Avis Budget Group is seeking a motivated individual to join our Rental Operations team. If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, read further and get to know us!
Your responsibilities will include:
Managing the relationship with Avis Budget Group customers, partners, and rental stations via phone (mostly outbound calls) and email
Managing overdue rentals: investigating reasons for delay, extending rental agreements where needed
Gathering the available relevant information in Avis sources and databases for solving the problems
Providing support in updating process documentation, following up, and recording changes
What we are looking for:
Advanced Italian knowledge and intermediate English proficiency.
Familiarity with Microsoft Office especially Excel
Strong oral and written communication skills in a B2B environment.
Ability to prioritize in a fast-paced environment, multi-tasking skills
Outstanding problem-solving skills, logical and proactive thinking.
Availability to work on-site in our office in Budapest, the position is hybrid.
What we offer:
Cafeteria benefits, including SZÉP Card, health fund options, and language courses.
Performance bonuses based on your annual gross salary.
Medicover Insurance.
Access to an employee discount program at various hotels, gyms, restaurants, and more.
Opportunities to grow through our internal learning portfolio and recognition programs.
An extra day off to celebrate your birthday.
A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building.
Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.