Senior Manager Product Operations

Driven to be the Best 

People. Performance. Purpose. 

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. 

Avis Budget Group is seeking a Senior Manager, Product Operations, E-Commerce to drive the planning, coordination, and delivery of key digital initiatives across our global web and mobile platforms. Reporting to the VP of E-Commerce Product, this role will play a critical part in ensuring our product organization delivers high-quality outcomes at pace.

Working across multiple product pods and shared teams (engineering, design, analytics), you will bring structure, clarity, and momentum to complex initiatives—helping teams stay aligned, remove blockers, and execute effectively.

What You'll Do: 

Program & Project Delivery

• Lead the end-to-end delivery of complex, cross-functional e-commerce initiatives across web and mobile

• Define project scope, timelines, milestones, and dependencies in partnership with product and engineering teams

• Ensure projects are delivered on time, within scope, and aligned to business objectives

Cross-Functional Coordination

• Coordinate across multiple product pods and shared services teams (engineering, design, analytics, marketing)

• Ensure clear communication, alignment, and accountability across stakeholders

• Manage interdependencies across initiatives to avoid conflicts and delays

Agile & Delivery Excellence

• Support and enhance agile ways of working across teams

• Facilitate key ceremonies (planning, stand-ups, retrospectives) where needed for larger programs

• Drive consistency in delivery practices, tools, and reporting

Risk & Issue Management

• Proactively identify risks, blockers, and dependencies

• Drive resolution of issues by working closely with relevant teams

• Escalate appropriately with clear recommendations and impact assessment

Stakeholder Management & Communication

• Provide clear, concise updates to senior stakeholders, including progress, risks, and outcomes

• Translate complex initiatives into simple, actionable plans and status updates

• Build strong relationships across product, engineering, and business teams

Planning & Prioritization Support

• Partner with Product Managers and leadership to support roadmap planning and prioritization

• Help ensure alignment between strategic goals and execution plans

• Support quarterly and annual planning processes

Tools & Process Improvement

• Drive effective use of project management tools (e.g., Jira, Confluence, road mapping tools)

• Identify opportunities to improve delivery processes, governance, and team efficiency

• Contribute to building a scalable operating model for the e-commerce organization

Perks You’ll Get: 

• Access to Medical, Dental, Vision, Life and Disability insurance

• Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

• 401(k) Retirement Plan with company matched contributions

• Full training to learn the business and enhance professional skills

• Employee discounts, including discounted prices on the purchase of Avis/Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For: 

• Proven experience as a Project Manager or Program Manager in a digital, e-commerce, or technology-driven organization

• Experience delivering complex, cross-functional initiatives involving multiple teams

• Strong understanding of agile methodologies and product development lifecycles

• Excellent organizational and planning skills, with attention to detail

• Strong communication skills, with the ability to influence and align stakeholders

• Ability to manage multiple priorities in a fast-paced environment

Preferred (Nice to Have)

• Experience working closely with product management teams in a product-led organization

• Familiarity with web and mobile development processes

• Experience in global or multi-market environments

• Certifications such as PMP, Scrum Master, or similar

The annual starting salary for this position is between $150,000 – $175,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.   

Who We Are: 

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. 

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. 

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. 

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. 

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.