Lead Locations Coordinator

Pay rate- $21 per hour

Zipcar is seeking an exceptional talent to take on the exciting role of Lead Locations Coordinator as a valued member of our operations team. The Lead Locations Coordinator will be responsible for aspects of local car locations operations, must build solid relationships with parking vendors to ensure great location experiences for vehicle members, while effectively controlling costs and maximizing operational efficiency through strong coordination and communication with the fleet team.

What you’ll love about this role: 

• Being the front line of the team – our member satisfaction depends on you! 
• Working with a fun, diverse and collaborative team 
• Being part of a company that is big enough that we can achieve big things together, but small enough that you can feel the impact your role makes 

What drives success for this role: 

• Scout and secure a diverse parking footprint across the market(s) to meet local neighborhood demand for Zipcars. 
• Manage relationships with local parking vendors and proactively communicate  
• Resolves vendor payment balances and/or account credits, scheduled audits as needed, determines appropriate party for redirecting. 
• First point of contact for location-related service disruptions and in-the-field fleet communication.  
• Tracks orders, reviews invoices, and submits invoices for payment; ensures location branding is leveraged as tool for wayfinding and member acquisition 
• Competitive analysis: review and report out on competitive footprint changes and evaluate against Zipcar fleet 
• Coordinates with fleet department on vehicles moves needed to hit revenue and utilization targets, as well as temporary logistical moves. 
• Flexibility to work evenings, weekends and holidays 

What tops off the tank:   

• Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group 
• Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options 
• Tax-free benefit for public transportation or parking expenses 
• Bicycle Reimbursement program 
• 401(k) Retirement Plan with company matched contributions 
• Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars 
• Community involvement opportunities 

Who are we? 
Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.  

The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V.