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Admin And Support Center

Sales Coordinator

  • John Glenn Columbus International Airport
  • Sales
  • Full time
  • Added

La description

Chez Avis Budget Group, nous ne faisons pas que louer des voitures : nos 70 années d’expériences et nos 11 000 agences dans 180 pays nous ont beaucoup appris. Nous façonnons le futur de l’industrie de la mobilité grâce à nos solutions innovantes orientées client. Nos marques de renommée mondiale (Avis, Budget, Budget Truck et Zipcar) permettent de connecter les individus à davantage. Davantage de simplicité, davantage d’options et davantage de temps sur la route pour nos clients. Mais nous connectons également nos employés à davantage : davantage d’opportunités, de bénéfices, de soutien, de collaboration et surtout, de possibilités de changer l’avenir. Ça vous botte ? Rejoignez notre grande famille. Avis Budget Group is an action-packed, high-energy workplace where things move forward every day. We are a global leader in the travel services industry operating some of the most recognized brands in the vehicle rental business. We are a customer-led, service-driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. If you want to GO somewhere in your career, Avis Budget Group is the place to be. The impact you’ll make: You will be a liaison between our company and our client’s owner services team.  The purpose of this role will be to retain and grow specialty customer business.  What you’ll do: Responsible to research, resolve and respond to our client’s needs and drive engagement with owner services team Review and recommend/sell other products and services, respond to owner services team concerns while utilizing positive resolution techniques and provide them with other specialized assistance as required. Manage customer enrollments into the Avis loyalty programs Support leadership in the contract renewal process Work closely with Field Operations to coordinate a seamless rental experience for our clients Demonstrate resourcefulness in navigating internal stakeholders Collect, gather, analyze, and communicate data for business reviews Keep customer satisfaction at the core of every decision and foster loyalty between our companies.  What we are looking for: Associates degree; Bachelor’s degree preferred Possess a high level of professionalism Excellent time management, planning and organizational skills High attention to detail with efficient follow-up skills Minimum of 1 year experience in sales operations or equivalent experience working within a sales team Previous high volume call center and/or inside sales experience with resolution of complaints or inquiries preferred Ability to handle complex and specialized customer issues while maintaining a positive attitude Ability to demonstrate strong initiative to exceed expectations  Ability to work under pressure Must cultivate a collaborative environment, building team rapport and partnerships by modeling respect, helpfulness, commitment, enthusiasm, and integrity Ability to manage and adapt to frequent changes Service oriented approach when interacting with all stakeholders Excellent interpersonal and communications skills; English fluency required Solid PC skills including proficiency with MS Office suites, especially Excel and or Access Exposure to sales software, specifically salesforce.com, a plus Regular and punctual attendance is required Minimal travel is required The fine print: Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled. This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group. Avis Budget Group est un employeur pour l’égalité des chances. Toutes les candidatures des candidats qualifiés seront examinées indépendamment de leur origine ethnique, couleur de peau, sexe, nationalité, orientation sexuelle, identité de genre, statut de vétéran protégé et ne sauraient être l’objet de discrimination sur la base de leur handicap. Columbus Ohio États-Unis

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