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Customer Service

Representative Customer Service

  • 300 Centre Pointe Dr, Virginia Beach, 23462; Virginia Beach, Virginia, United States of America
  • Customer Service
  • Full time
  • Added

Descripción

Chez Avis Budget Group, nous ne faisons pas que louer des voitures : nos 70 années d’expériences et nos 11 000 agences dans 180 pays nous ont beaucoup appris. Nous façonnons le futur de l’industrie de la mobilité grâce à nos solutions innovantes orientées client. Nos marques de renommée mondiale (Avis, Budget, Budget Truck et Zipcar) permettent de connecter les individus à davantage. Davantage de simplicité, davantage d’options et davantage de temps sur la route pour nos clients. Mais nous connectons également nos employés à davantage : davantage d’opportunités, de bénéfices, de soutien, de collaboration et surtout, de possibilités de changer l’avenir. Ça vous botte ? Rejoignez notre grande famille. We are looking for a Customer Service Representative to support Avis Budget Group Central Customer Service Department. What you’ll do: Support customer service department, tour/travel agent, insurance replacement direct billing, and Budget truck commercial accounts, globally. Assist customers over the phone, email, or other channels. Provide administrative support to the Customer Service Department.  Track customer issues and provide solutions or escalation. Support the TCS collection.                                            What we’re looking for:                                                                                      Require min 2 years of similar Customer Service experience. Skills and Abilities you should have: Customer Service oriented and good communication skills. Microsoft Office skills Experience in the travel industry plus, but not required Perks you’ll get: Access to Medical, Dental, Vision, Life and Disability insurance Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages Contribute up to $260 as a tax-free benefit for public transportation or parking expenses 401(k) Retirement Plan with company-matched contributions Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on the purchase of Avis/Budget cars Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more Who are we? Here at Avis Budget Group we're more than just rentals--although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. Shaping the future of the mobility industry with our innovative, customer-focused solutions, our globally-recognized brands including Avis, Budget, Budget Truck, and Zipcar connect people to more. This means more convenience, more options, and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration, and most importantly--power to change the future. Sound your speed? Come join our family.  The fine print: Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.                                                           Avis Budget Group est un employeur pour l’égalité des chances. Toutes les candidatures des candidats qualifiés seront examinées indépendamment de leur origine ethnique, couleur de peau, sexe, nationalité, orientation sexuelle, identité de genre, statut de vétéran protégé et ne sauraient être l’objet de discrimination sur la base de leur handicap. Virginia Beach Virginie États-Unis

R0108992