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Description
Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated Customer Care Representative to join our Customer Care team. If you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.
Your role will involve:
- Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.
- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.
- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.
We offer:
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Full time permanent contract strating on the 1st of August
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Monday to Friday 9am to 6pm shift
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Work from home 3 days a week optional
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23398.17 euros gross per year
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Colectivos Vip discounts
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Discounts in car rentals
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Multicultural and excellent environment in Barcelona’s World Trade Center
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Global mobility opportunities
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Excellent initial online and ongoing training and mentoring (paid from the very first day)
Requirements:
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German as mother tongue level
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Upper Intermediate English level
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Previous experience in customer service
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Familiar with Office