Mobile Vehicle Technician

Vehicle Technician - ACL, Bathgate

Monday-Friday, Full-time, Permanent

The role of Vehicle Technician consists of:

• Proficiency in testing, diagnosing, repairing, and servicing vehicles to meet high-quality standards and specified criteria.

• Thoroughly inspect vehicles, identify defects, and provide detailed reports on impending failures in-vehicle components or systems.

• Technicians are responsible for replacing worn, damaged, or faulty tires, adhering to technical standards and work instructions.

• Competence in using various tools essential for the job and the ability to work on a wide range of vehicle makes and models.

• Adherence to relevant manufacturer procedures and processes.

• Skill in assessing customer requirements through effective communication, ensuring the vehicle's safety and roadworthiness before it leaves the depot.

• Accurate identification of faulty components, following technical standards and work instructions.

• Necessary training and certification to conduct MOT inspections.

Key Responsibilities:

• Contribute to meeting the vehicle off-road (VOR) targets.

• Ensure a top-notch customer service experience is delivered.

• Possess a comprehensive knowledge of external third-party suppliers to expedite vehicle repairs, thus increasing the availability of rental vehicles.

• Foster strong working relationships with colleagues across the organization.

• Aid in managing the parts ordering system for fleet repairs.

• Support all necessary repairs within the facility, including collaboration with external suppliers.

• Take responsibility for gathering accurate customer information and conveying it to the ACL Workshop Development Manager, workshop technicians, and administrative staff.

Education & Professional Qualifications:

• Possession of a valid UK driver's license

• Strong customer service orientation

• Ability to effectively communicate and explain necessary vehicle maintenance and repair work to customers

• Automotive qualification of at least an IMI Level 3 Diploma in Light Vehicle Maintenance and Repair or its equivalent, such as City & Guilds

• MOT certification for vehicles in class 4, 5, and 7

Work experience / background:

• Embrace a team-oriented mindset while maintaining a competitive spirit.

• Prior experience in either a mobile or workshop setting.

• Proficient in handling various types of commercial vehicles and skilled at multitasking with different tasks.

• A strong commitment to customer satisfaction.

• Demonstrates a positive and dedicated work attitude.

• Collaborates effectively within a team environment.

Technical / business skills & knowledge:

• Understanding of financial matters

• Capacity to make prompt decisions while considering all relevant factors

• Aid in maintaining processes or functions with effectiveness and efficiency

• Demonstrated proficiency in both written and verbal communication

• Collaborative teamwork to enhance overall performance

• Capable of working as part of a motivated team and consistently improving performance

• Strong computer skills, particularly in Microsoft Word and Excel

• Ability to anticipate and plan for the future

• Experience working with an IDS machine

Corporate Overview

ACL Hire Limited has continuously diversified to provide public and private sector needs in the vehicle sales, services and rental industry.

With over 30 years experience we strive to provide the very best quality vehicles on demand throughout the UK.

With an experienced and efficient staff base we work to always ensure a high level of customer satisfaction.

Job Type: Full-time

Salary: £30,000.00-£38,000.00 per year