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Customer Service

Reservation Agent Scandinavian market

  • Barcelona Contact Centre; Barcelona, Spain
  • Customer Service
  • Full time
  • Added

Description

Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated  Reservation Agent to join our Scandinavian Reservations team. If you are passionate about sales, customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.

To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:

  • Sales: Increasing and maximizing business opportunities and identifying and clarifying customer needs in order to recommend the service or product for every situation.

  • Service: Using knowledge acquired (skills and attitudes) to ensure customer satisfaction and attending kindly customer in any situation and answering their requests.

We would be very glad to offer you:

  • Fulltime permanent contract

  • Work from home 3 days a week optional

  • Monday to Friday 9 to 18h shift

  • 21737.46 euros gross per year plus monthly bonus scheme

  • Salary increase and ticket restaurant after one year in the company

  • Vip district discounts

  • Discounts in car rentals

  • Excellent multicultural environment and location in Barcelona World Trade Center

  • Global mobility opportunities

  • Excellent initial online and ongoing training and mentoring (paid from the very first day)

We would love you to have:

  • Danish, Swedish, or Norwegian as a mother tongue level

  • English fluent

  • Previous experience in customer service/sales valuable

BarcelonaSpain

R0131802

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Whether it’s a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world’s leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs. Want to join us? Discover more of the moments that matter in a career with us.

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