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Customer Service

Customer Care Representative Scandinavian market

  • Barcelona Contact Centre; Barcelona, Spain
  • Customer Service
  • Full time
  • Added


Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated  Customer Care Representative to join our Customer Care team. If you are passionate about customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.

Your role will involve:

- Solving problems of customer issue by providing appropriate information and excellent customer support and service. All activities are engaged in establishing and enhancing the satisfaction of internal and external customers.

- Delivering an excellent Customer Care and to be a key enabler in Customer Care to achieve quality objectives and standards.

- Supporting the Customer Care model by providing exceptional customer service, maintaining quality relations with existing customers and recognizing cross-selling opportunities.

We offer:

  • Full time permanent contract starting on the 12 of December

  • Monday to Friday 9am to 6pm shift

  • Work from home 3 days a week optional

  • 23398.17 euros gross per year

  • VIP discounts

  • Discounts in car rental

  • Multicultural and excellent environment in Barcelona’s World Trade Center

  • Fun activities

  • Global mobility opportunities

  • Excellent initial online and ongoing training and mentoring (paid from the very first day)


  • Danish as mother tongue level

  • Fluent English

  • Previous experience in customer service

  • Familiar with Office

Driven to the best together!



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Whether it’s a leisure or business trip, we help people come together during those times that matter most to them. Avis Budget Group is the global leader in car rental services and home to Zipcar, the world’s leading car-sharing network. No matter where customers are in the world, we can offer them a mobility solution tailored to their needs. Want to join us? Discover more of the moments that matter in a career with us.

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