Sr Mgr, Data Operations

Description

Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.

It’s nice to meet you! We are Avis Budget Group:

We are a leading global provider of transportation solutions, operating three of the most recognized brands in the industry: Avis, Budget, and Zipcar - the world’s leading car-sharing network. Our employees are driven by a shared ambition to be at their best every day, so that together, we can become the best vehicle rental company in the world. We’ve been doing this for over 75 years, but we are low ego enough to know that we can do things even better.

The impact you’d drive:

We are fueling up with top tech talent, to build upon our core strengths and to challenge the way we work, think, and behave – so that together, we can provide a better rental experience for our customers. No matter how big or small the idea, we are united by our innovative spirit. We believe that there is strength in togetherness. Strength in us having a common goal: to get our customers on their way quickly, safely, and sustainably. To expand our culture, we’re boosting our business with phenomenal people like you. Choose a career with us, and you’ll be joining a team of driven people; performing with purpose. At Avis Budget Group, we’re driven to be the best vehicle rental company in the world. Together.

What you’ll do:

• Lead and manage a team of data platform professionals dedicated to ensuring the smooth operation of our entire cloud data estate
• Maintenance of Infrastructure and data in Data lake and data warehousing environment.
• Performing regular tasks such as user management and audit, patching, upgrades, resource utilization, alerts monitoring and triage issues.
• Provide technical leadership and responsible for team building by quick assimilation of knowledge about new systems being rolled out, documenting and sharing the same with team members, assist them as the need arises.
• Identify scope for improvement in current monitoring, observability, and alerting stacks and make corrective actions.
• Identify and drive efforts to automate L1 support tasks.
• Deliver a powerful performance and stability monitoring system
• Timely Communication with all global partners about any issues arising from systems, articulating remediation steps and timelines
• Drive performance improvement efforts
• Stability-first philosophy in all activities
• Directly responsible for all SLAs for all data issues resolutions#
• Directly responsible for Sox, GDRP, PII and Infosec compliance enforcement

You should apply if you bring:

• Overall 6+ years’ experience in IT industry including 2+ years’ experience with AWS or GCP ecosystem.
• Experience with Infra as a code stack used in AWS. Terraform/CloudFormation/Ansible.
• Very good understanding of Cloud databases and technologies including AWS RDS and Redshift. Good knowledge of relational database concepts and SQL skills needed.
• Experience owning production systems.
• Experience with monitoring and alerting tools.
• Operating Systems: 1+ years of experience in Linux/Unix environment.
• Effective verbal and written communication within team, key leaders, and other groups.
• Ability to drive an issue resolution call involving multiple support teams.
• Client-facing role experience.
• AWS associate level certifications
• Distributed system architecture awareness.
• Knowledge on Kafka ecosystem.
• Experience with Tableau, Alteryx, and Airflow admin/support
• Understanding network topologies and common network protocols and services with knowledge on trouble shooting. (DNS, HTTP(S), SSH, FTP, SMTP, netstat, openssl).
• Experience with scripting languages: Python/Shell.
• Experience with CI/CD tools and scripted pipelines with focus on Jenkins.

We understand applying is intimidating – please try to be confident! You don’t have to match all the requirements exactly to be considered. We are looking for technically skilled, invested leaders eager to take the wheel.

Driven People. Performing with Purpose

People

We are people driven: building an engineering culture, stronger together, improving our diversity of thought, backgrounds and beliefs at every level of our organization.

Performance

We are performance driven: encouraging each other to be at our best through leadership, training, tools, and rewards.

Purpose

We are purpose driven: building modern and innovative products, providing safe and balanced transport solutions that make a difference to the lives of our colleagues, customers and communities.

Benefits you’ll receive:

• Paid time off
• 401K retirement plan with company matched contributions
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
• Contribute up to $260 as a tax free benefit for public transportation or parking expenses
• Employee discounts, including discounted prices on purchase of Avis / Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

The fine print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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