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Customer Service

Reservation Agent UK market

  • Barcelona Contact Centre; Barcelona, Spain
  • Customer Service
  • Full time
  • Added


Avis Budget Group Contact Centre wants to make a difference and that’s why is looking for a motivated Reservation Agent to join our Reservations team. If you are passionate about sales, customer satisfaction and high performance, and by the way you are looking for a multicultural, friendly and supportive working environment, then you are ready to be part of the team.

To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:

  • Sales: Increasing and maximizing business opportunities and identifying and clarifying customer needs in order to recommend the service or product for every situation.

  • Service: Using knowledge acquired (skills and attitudes) to ensure customer satisfaction and attending kindly customer in any situation and answering their requests.

We would be very glad to offer you:

  • Full time permanent contract

  • Work from home 3 days a week optional

  • 21566,19 euros gross per year plus monthly bonus scheme up to 500 euros

  • Salary increase & ticket restaurant after one year in the company

  • VIP District discounts & 40% Discount in car rentals from the 1st day

  • Life insurance after 6 months

  • Excellent multicultural environment and location in Barcelona World Trade Centre

  • Global mobility opportunities

  • Excellent initial online and ongoing training and mentoring (paid from the very first day)

We would love you to have:

  • English mother tongue level

  • Previous experience in customer service/sales valuable

Driven to be the best together!



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